Order-to-Cash
Automation for SAP

Q: What is Doxis Order-to-Cash (O2C) for SAP?

Doxis Order-to-Cash for SAP is an AI-powered automation solution that extends SAP ERP and SAP S/4HANA sales processes. It automates and connects every step from customer inquiry and order intake through invoicing to compliant archiving, fully integrated into the SAP environment.

Q: What is the SAP order-to-cash process?

The SAP order-to-cash process covers inquiry, quotation, sales order, delivery note, invoice delivery, billing, and receipt of payment. Doxis automates the document-heavy steps in this sequence directly inside SAP, without middleware.

Q: How do I implement the order-to-cash process in SAP with Doxis?

Doxis Order-to-Cash for SAP deploys as a solution bundle, either the full Order, Billing, and Archive modules together or one module at a time. Implementation integrates through certified SAP interfaces, so existing SAP rules and checks are fully applied from day one.

Q: Which SAP systems does Doxis O2C support?

Doxis O2C supports both SAP ERP and SAP S/4HANA environments, integrating directly with SAP sales, logistics, and finance processes to eliminate manual handoffs.

Q: What order-to-cash automation modules are included?

The bundle includes the Order module for sales order automation, the Billing module for eInvoicing and outbound billing, and the Archive module for audit-proof document archiving.

Q: How does Doxis O2C for SAP handle e-invoicing formats?

Doxis supports xRechnung and ZUGFeRD, the PEPPOL network, and country-specific formats including Poland's KSeF, Italy's Sdi, and requirements for France, Romania, Turkey, Mexico, and China, dispatched directly from SAP SD and FI.

Q: How does Doxis improve order processing speed in SAP?

Doxis captures incoming orders across email, PDF, fax, EDI, IDoc, and SAP Ariba, then validates and creates the SAP sales order automatically. Order creation completes in under 10 seconds, with up to a 50% efficiency increase in order processing overall.

Q: Does Doxis O2C for SAP work if we are not fully on S/4HANA?

Yes. Doxis Order-to-Cash for SAP integrates with both SAP ERP and SAP S/4HANA, so the automation applies whether you have migrated fully or are running a hybrid landscape.

Doxis Order-to-Cash for SAP speeds up your cash conversion cycle by automating order and invoice processing natively inside SAP ERP and S/4HANA. AI validates every order and invoice against SAP data automatically, flagging discrepancies before they delay a payment.

Up to 50% more efficient order-to-cash cycle
Runs natively inside SAP ERP and SAP S/4HANA
Up to 100% accuracy with AI-powered extraction and human-in-the-loop review

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Close the gaps in your SAP order-to-cash process

Your SAP ERP or S/4HANA system covers the transaction itself, but the document-heavy steps around it, incoming orders, price and material checks, outbound invoicing, still pull your sales and finance teams into manual work. Doxis Order-to-Cash for SAP closes exactly those gaps.

Without Doxis Order-to-Cash

×

Customer orders which arrive get keyed in by hand

×All data need to be checked manually against master data

×Outbound invoices dispatched one format at a time

×No single view across order status, delivery, and payment

×Discrepancies discovered late, after the order is in the system

×Scaling order volume means adding headcount

With Doxis Order-to-Cash

✓Multi-channel input management captures every order

✓Intelligent assistants validate all data to flag any discrepancies

✓E-invoices dispatched automatically in the required format

✓360° O2C monitor across the full process chain, directly in SAP

✓Smart rules catch deviations before an order posts, not after

✓Process more orders with the same team, at any volume

The solution for processing customer orders in SAP

With Doxis Order-to-Cash for SAP, you unlock the true potential of your O2C processes. The bundle includes Order, Billing and Archiving modules: all powered by smart AI for accurate data extraction. It covers your entire O2C process, delivering seamless automation and intelligent document management from start to finish.

Digitally capture customer orders
Sales order module

Incoming customer orders are automatically captured, checked, and created in SAP, in under 10 seconds. Intelligent assistants validate the data and flag discrepancies before an order posts.

Multi-channel input management across email, PDF, EDI, IDoc, and SAP Ariba
Intelligent assistants validate prices, material numbers, delivery data, and more
Smart rules for automated order creation after validation checks
360° Order Monitor for full visibility into every order's status

More about Sales order →

Automatic sending of (e-)invoices
Billing module

Create and send outbound invoices directly from SAP, in the eInvoice format each market requires, in accordance with EN 16931, from xRechnung and ZUGFeRD to the PEPPOL network.

Automated e-invoice dispatch integrated in SAP SD and FI
Smart rules for automatic attachments by invoice type
360° Billing Monitor across shipment, payment, and dunning status
Uncomplicated resending of invoices when needed

More about Billing →

Audit-proof archiving of O2C documents
Archiving module

All relevant O2C documents and SAP data are archived in a legally compliant, long-term manner, directly from any process step, and deleted on time once retention periods expire.

GDPR and ISO 16175-2 compliant archiving
Direct access to archived documents and original files from SAP
Audit-ready at all times, with a complete trail

More about Archive →

Doxis archive solution for Order to Cash

See order-to-cash for SAP in action

Manual order processing slows sales teams down and delays cash flow. See how Doxis helps leading enterprises automate every step, from customer inquiry to payment, fully integrated with SAP.

Watch how it works →

SEW-Eurodrive hits top speed with Doxis

Forrester confirms it: 90% time savings with process automation

In a three-year Total Economic Impact™ study, Forrester analyzed how SEW-Eurodrive uses Doxis to streamline and automate its processes. Beyond achieving 90% faster document processing, here’s what else the company unlocked:

Read full study

Time savings

90%

return on investment

336%

payback

<6 months

Curious how we can help you?

Get in touch with us today.

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Order-to-cash automation for all of your teams

Order-to-cash performance is not owned by one department. Sales creates the order, finance sends and tracks the invoice, and IT keeps the SAP integration running without disruption. Doxis Order-to-Cash for SAP gives each of these teams a reason to want it.

Sales & revenue operations

Manual order entry and validation slow down the handoff from a signed deal to a posted SAP order.

Automatic order capture and validation
360° Order Monitor for every status

Finance & AR

Outbound invoices dispatched one format at a time, market by market, delay cash coming in.

Automated e-invoice dispatch in your country-specific formats
Billing Monitor for payment and dunning status

IT & SAP teams

Bolting a separate AR platform onto SAP means new middleware to maintain and new integration risk.

Certified ArchiveLink, CMIS, RFC interfaces
Deploy the full bundle, or one module

Doxis is your certified SAP partner

As an experienced SAP partner, Doxis has in-depth expertise integrating order-to-cash automation into your SAP system landscape, alongside procure-to-pay automation if you run both processes. More than 70% of Doxis customers use Doxis in conjunction with SAP, and regular (re)certification of Doxis' SAP interfaces and add-ons keeps that integration secure and current.

SAP archiving via the ArchiveLink or CMIS interface
EU GDPR-compliant ILM for SAP with Doxis WebDAV Connector
Doxis invoice and Doxis confirmation for SAP

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Eli Lilly speeds up order-to-cash at a global scale with Doxis

Eli Lilly runs one of the most complex order-to-cash processes in pharma, spanning dozens of markets and hundreds of thousands of transactions a year. See how Doxis helped standardize and automate it.

Eli Lilly at a glance

Founded: 1876
Headquarters: Indianapolis, US
Employees: 50,000 (2025)
Industry: Pharmaceutical

600,000 invoices processed annually on a global scale

Full transparency across invoice processes

ROI achieved within 18 months of global rollout

50% faster customer order processing

Where compliance, expertise & industry recognition
come together

Secure

Compliant

Recognized

Doxis is a leader!

Gartner® Magic Quadrant™ for Document Management 2026

Partners

Integration in your IT landscape

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Your return on information with Doxis Intelligent Content Automation

Doxis Order-to-Cash for SAP is one capability inside Doxis Intelligent Content Automation, the AI-powered platform from Doxis, The Document Intelligence Company. The same platform connects, understands and automates information across the entire document lifecycle, so your return on information does not stop at a single use case.

Do more with Doxis Intelligent Content Automation:

Capture and understand: AI reads, classifies and extracts data from any document, then validates it against your systems
Manage and automate: Store content in one place with audit-ready governance, and drive document-centric workflows from intake to action
Connect your systems: Link content to the tools you already run, with 200+ integrations including SAP and Salesforce

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Schedule your personalized Doxis demo

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A quick chat
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Use cases tailored to your industry

Doxis is the perfect fit for your business if:

You have 100+ users and an international presence
You need to process large volumes of documents
You need to tackle complex business processes

FAQs on order-to-cash for SAP

What is Doxis Order-to-Cash (O2C) for SAP?