Is Doxis a good alternative to Hyland OnBase?

Doxis is often considered a strong alternative to Hyland OnBase, particularly for organisations seeking a unified, AI-native enterprise content management platform. While both systems support document management and workflow automation, Doxis places greater emphasis on integrated intelligent automation and seamless enterprise integrations.

What are the main differences between Doxis and Hyland OnBase?

The primary differences typically relate to architecture and innovation focus: -Doxis offers a unified ECM, BPM and collaboration platform. -Doxis integrates AI-driven document processing natively. -Hyland OnBase is widely recognised for structured records management and industry-specific solutions. -Doxis emphasises enterprise-wide automation and system integration. The right choice depends on your organisation’s long-term digital strategy and automation requirements.

Which platform is better for SAP environments?

Doxis provides deep integrations with SAP and SAP SuccessFactors, enabling seamless document and process automation within SAP-driven workflows. Organisations operating heavily in SAP environments often prioritise strong integration capabilities when evaluating ECM systems.

Does Doxis offer stronger AI capabilities than Hyland OnBase?

Doxis incorporates built-in artificial intelligence for document classification, data extraction and workflow automation. This AI-native approach is designed to reduce manual processing and accelerate content-driven business processes.

Which ECM platform is more suitable for large enterprises?

Both Doxis and Hyland OnBase support enterprise deployments. Doxis is frequently selected by organisations seeking scalable architecture, cross-system integrations and advanced automation capabilities across multiple departments and regions.

How do customer reviews compare between Doxis and Hyland OnBase?

According to public review platforms such as Gartner Peer Insights, both platforms receive positive feedback. Organisations are encouraged to evaluate user reviews alongside their own business requirements, integration landscape and long-term strategic goals.

Doxis Intelligent Communications

Doc Gen

Doc Gen gives your organization the tools to design and manage document templates for all outbound communications – from high-volume batches and on-demand production to personalized, editable customer letter processes.

By connecting to your core systems, CRM, and business applications, Doc Gen lets you use all your data – from multiple systems – in one place to create consistent, relevant communication across digital and print channels.

Built for business teams, not developers, Doc Gen uses dynamic, object-based templates that are easy to manage without IT – speeding up updates, improving accuracy, and keeping your communication aligned with stakeholder expectations.

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Why choose Doc Gen?

Time & cost efficiency

One platform for all outbound communication
Lower operational costs & IT dependency
Faster template updates & time to market
Cut costs with digital distribution

Improved experience

Use data for personalized messaging
Communicate in preferred channels
Drive engagement through your portals
Always accurate, on-brand, & compliant

Operational empowerment

Business teams manage templates directly
Reduce reliance on IT & complex tools
Quick adjustments to changing needs
Full control within each business unit

Trusted, proven, and built for scale

Doc Gen is trusted by insurers, banks, public agencies, and member organizations of all sizes.

Backed by over 20 years of continuous development, it's designed with customer and employee experience, efficiency, and security at its core. Doxis Doc Gen supports all use cases for high-volume, complex communications – and scales effortlessly as your needs grow. Start small and expand as required, with a flexible solution that fits where you are today and where you're going next.

Statements
Invoices
Onboarding & welcome packs
Agreements & contracts
Ad hoc letters
Case management
Terms & conditions

... all types of documents, in any document format.

Centralized, connected, and data-powered

Stop managing document templates for outbound communications in fragmented systems.

Doxis Doc Gen unifies template management by connecting your core systems, CRM, and business applications – so your teams can work from one place, reducing fragmentation and data silos.

Advanced data mapping transforms complex data models into a single, consistent structure – powering personalized, compliant communication across all channels, and ensuring recipients get clear, accurate information every time.

Faster development, lower maintenance

Smart, object-oriented templates let you reuse components across document types – speeding up creation and simplifying maintenance.

Dynamic templates reduce the total number of templates you need to manage, no matter the communication type – so updates are faster and fewer errors reach your customers.

Business teams can build and update templates without IT, accelerating time-to-market and reducing costs – while maintaining full control and ensuring communication stays accurate, compliant, and customer-ready.

End-to-end compliance & lifecycle control

Stay compliant and in control, from development to delivery.

Doc Gen includes full version control, traceability, and rollback capabilities.

Built-in support for WCAG, PDF/UA, and industry best practices ensures your communication is accessible, compliant, and future-proof.

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Use cases tailored to your industry

Doxis is the perfect fit for your business if:

You have 100+ users and an international presence
You need to process large volumes of documents
You need to tackle complex business processes