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Doxis Intelligent Communications

Doc Gen

Doc Gen gives your organization the tools to design and manage document templates for all internal and outbound communications – from high-volume batches and on-demand production to personalized, editable letter processes.

By connecting to your core systems, HRM, CRM, and business applications, Doc Gen lets you use all your data – from multiple systems – in one place to create consistent, relevant communication across digital and print channels.

Built for business teams, not developers, Doc Gen uses dynamic, object-based templates that are easy to manage without IT – speeding up updates, improving accuracy, and keeping your communication aligned with stakeholder expectations.

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Why choose Doc Gen?

Time & cost efficiency

  • One platform for all internal & outbound communication
  • Lower operational costs & IT dependency
  • Faster template updates & time to market
  • Cut costs with digital distribution

Improved experience

  • Use data for personalized messaging
  • Communicate in preferred channels
  • Drive engagement through your portals
  • Always accurate, on-brand, & compliant

Operational empowerment

  • Business teams manage templates directly
  • Reduce reliance on IT & complex tools
  • Quick adjustments to changing needs
  • Full control within each business unit

Trusted, proven, and built for scale

Doc Gen is trusted by insurers, banks, public agencies, and member organizations of all sizes.

Backed by over 20 years of continuous development, it's designed with customer and employee experience, efficiency, and security at its core. Doxis Doc Gen supports all use cases for high-volume, complex communications – and scales effortlessly as your needs grow. Start small and expand as required, with a flexible solution that fits where you are today and where you're going next.

  • Statements
  • Invoices
  • Onboarding & welcome packs
  • Agreements & contracts
  • Ad hoc letters
  • Case management
  • Terms & conditions

... all types of documents, in any document format.

Centralized, connected, and data-powered

Stop managing document templates for internal or outbound communications in fragmented systems.

Doxis Doc Gen unifies template management by connecting your core systems, HRM, CRM, and business applications – so your teams can work from one place, reducing fragmentation and data silos.

Advanced data mapping transforms complex data models into a single, consistent structure – powering personalized, compliant communication across all channels, and ensuring recipients get clear, accurate information every time.

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Faster development, lower maintenance

Smart, object-oriented templates let you reuse components across document types – speeding up creation and simplifying maintenance.

Dynamic templates reduce the total number of templates you need to manage, no matter the communication type – so updates are faster and fewer errors reach your customers.

Business teams can build and update templates without IT, accelerating time-to-market and reducing costs – while maintaining full control and ensuring communication stays accurate, compliant, and customer-ready.

End-to-end compliance & lifecycle control

Stay compliant and in control, from development to delivery.

Doc Gen includes full version control, traceability, and rollback capabilities.

Built-in support for WCAG, PDF/UA, and industry best practices ensures your communication is accessible, compliant, and future-proof.

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Schedule your personalized Doxis demo

Requesting a demo is quick, easy and free — with:

  • A quick chat
  • Zero obligation
  • Use cases tailored to your industry

Doxis is the perfect fit for your business if:

  • You have 100+ users and an international presence
  • You need to process large volumes of documents
  • You need to tackle complex business processes
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What is Doxis Doc Gen?
Doxis Doc Gen is a document generation and template management solution that helps organizations create, manage and deliver personalized business communications at scale. It supports high-volume batch communications, on-demand document generation and editable correspondence processes across digital and print channels.
What types of documents can Doxis Doc Gen generate?
Doxis Doc Gen supports a wide range of business documents, including: Statements Invoices Contracts and agreements Onboarding and welcome packs Case management correspondence Ad hoc letters Terms and conditions Regulatory and compliance documents
How does Doxis Doc Gen help reduce IT dependency?
Doc Gen uses dynamic, object-based templates that business users can manage directly without coding skills. This allows communication teams and business departments to update templates, launch new communications and make changes without relying on IT resources.
Can Doxis Doc Gen integrate with existing business systems?
Yes. Doxis Doc Gen connects to ERP, CRM, HRM and other business applications to consolidate data from multiple systems and generate accurate, personalized communications from a single platform.
Does Doxis Doc Gen support personalized customer communications?
Yes. By connecting to multiple data sources, Doc Gen enables organizations to create highly personalized communications based on customer, employee or member information while maintaining consistency across channels.
How does Doc Gen improve compliance and governance?
Doc Gen includes version control, traceability and rollback capabilities to ensure communications remain controlled and auditable. The platform also supports accessibility and compliance standards such as WCAG and PDF/UA.

How can we help you?

+49 (0) 30 498582-0
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