Doxis Intelligent Communications

The platform for modern interactions

Doxis Intelligent Communications is your all-in-one SaaS platform for outbound communications and digital interactions. It combines personalized, document-based communication with interactive forms and workflows for data collection and call-to-actions. Designed for all types of organizations, Doxis Intelligent Communications helps replace outdated processes, reduce costs, and ensure compliance - while giving recipients the fast, personal, and secure experiences they expect.

Why choose Doxis?

Doxis Intelligent Communications gives your organization everything it needs to manage modern interactions – from document-based communication like batch, on-demand, and editable letters to digital interactions such as forms, workflows, and e-signing. The modular design lets you choose only the products and features that fit your needs – so you can simplify processes, reduce costs, and scale when and where it makes sense.

Time & cost saving

  • Consolidate all stakeholder interactions
  • Replace legacy systems & manual work
  • Faster development & deployment
  • Lower distribution costs

Operational efficiency

  • Free up IT resources
  • Empower business teams
  • Automate manual processes
  • Transform at your own pace

Improved customer experience

  • Personalized & data-driven interactions
  • Right channel at the right time
  • Always on-brand
  • Fast digital interactions

Security & compliance

  • Secure customer interactions
  • Accessibility by design
  • Meets FSI & public sector regulations
  • Cloud-agnostic platform

Doxis Doc Gen

Doc Gen gives your organization the tools to design and manage document templates for all outbound communication – from high-volume batches and on-demand production to personalized, editable customer letter processes.

By connecting to your core systems, CRM, and business applications, Doc Gen lets you use all your data – from multiple systems – in one place to create consistent, relevant communication across digital and print channels

Built for business teams, not developers, Doc Gen uses dynamic, object-based templates that are easy to manage without IT – speeding up updates, improving accuracy, and keeping your communication aligned with recipient expectations.

Doxis Doc Composer

Doc Composer simplifies how administrative teams – like customer support and case handlers – create personalized, ad hoc customer letters. With editable templates, pre-approved text blocks, and data pulled from your business systems, Editor integrates directly with your CRM or case management system – so letters can be created quickly, accurately, and in context.

It replaces outdated tools like Word templates and local printing, helping teams save time, money and reduce errors. Customers receive faster, clearer communication that's always on-brand, meets accessibility standards, and complies with legal and content requirements – with full traceability and delivery visibility.

Doxis SmartForms

SmartForms replaces outdated, paper-based processes with secure, branded digital customer interactions – including interactive forms, workflows, and e-signing for data collection. By automating routine tasks, business teams can reduce errors, shorten turnaround times, and deliver smoother, more intuitive experiences to customers.

With a drag-and-drop interface, forms and workflows can be created and managed without IT support – and integrated seamlessly into different portals, outbound (by embedding personalized links or adding QR codes directly into documents) and CRM systems for real-time tracking and updates. This means a printed letter or PDF can include a QR code that guides the recipient to a secure digital form – making it easy to turn static communication into interactive engagement.

From custom workflows to secure authentication and e-signatures, every interaction is automated and compliant by design – meeting accessibility standards and strict regulatory requirements through encryption, logging, and full traceability.

Doc Gen Orchestration

Doxis automates complex business processes using intuitive, no-code logic to improve speed, consistency, and transparency for both internal and external stakeholders. Whether it’s customer communication, employee workflows, or partner interactions, it ensures that every process runs smoothly from initiation to completion.

It delivers communication through the right channels, enables secure digital approvals and confirmations, and ensures all interactions are stored compliantly with full traceability.

Schedule your personalized Doxis demo

Requesting a demo is quick, easy and free — with:

  • A quick chat
  • Zero obligation
  • Use cases tailored to your industry

Doxis is the perfect fit for your business if:

  • You have 100+ users and an international presence
  • You need to process large volumes of documents
  • You need to tackle complex business processes
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How can we help you?

+49 (0) 30 498582-0
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