Automated Document
Classification Software

Q: What is document classification software?

Document classification software automatically categorizes documents based on their content or metadata. Doxis AI.dp uses AI, OCR and machine learning to recognize each document's type, such as invoices, IDs or contracts, and sort it into predefined or custom categories. For enterprises, this replaces manual sorting across large, high-volume document streams and lets the right process start the moment a document arrives.

Q: Which document types can Doxis classify?

Doxis classifies 50+ document types out of the box, including invoices, IDs, contracts, bank statements, passports and driver's licenses. Custom document types specific to your enterprise workflows can be trained on request, so classification fits the formats your organization actually handles.

Q: Does document classification use OCR for extraction?

Yes. OCR reads the content of scanned or photographed documents and converts it into machine-readable text. Classification uses that text, together with layout and metadata, to determine each document's type. Classification comes first: it tells the extraction step what a document is, so the right fields are read next.

Q: Can it classify documents in multiple languages?

Yes. Doxis classifies documents in any Latin-alphabet language and supports large, multi-language datasets. This suits enterprises operating across multiple countries and regions, where a single workflow needs to handle documents in many languages at once.

Q: Is document classification safe for sensitive data?

Yes. Doxis AI.dp is fully GDPR-compliant and ISO 27001 certified, with data processed via SSL. It can automatically identify documents that contain sensitive information and route them into anonymization workflows, helping enterprises keep large document collections compliant and audit-ready.

Q: Can it scale to classify thousands of documents at once?

Yes. Doxis supports batch uploads and parallel workflows, classifying thousands of documents at once without losing accuracy. It is built for enterprise volumes, so throughput scales without adding manual effort or headcount.

Q: Can classified documents integrate into ERP or CRM systems?

Yes. Doxis AI.dp connects via a native connector, API and SDK, with 50+ integrations available. Once documents are classified, structured data forwards automatically into your ERP, CRM, accounting or cloud systems, in formats such as JSON, XML, CSV and PDF.

Q: How is document classification configured?

Classification runs on rules and parameters you define, such as document type, language, country of origin, merchant or privacy sensitivity, combined with confidence thresholds. Documents that score below the threshold are flagged for human review, while the rest route automatically. Pricing is tailored to your document volumes and use case, so it is best confirmed in a demo.

Doxis AI.dp uses machine learning to automatically sort and categorize documents by type, content, language or custom parameters, turning unstructured files into classified, structured data in seconds.

Classify 50+ document types out of the box, or train your own
Configurable confidence thresholds with human review on uncertain cases
Fully GDPR-compliant and ISO 27001 certified

Book a demo

A digital contract interface showing classification options.

What is document classification with Doxis

Document classification is the automated sorting of documents into categories by type, content or language. With Doxis AI.dp, machine learning does this in seconds across 50+ document types, routing each one to the right enterprise workflow the moment it arrives.

Without Doxis

×Staff sort incoming documents by hand across inboxes and folders

×Misfiled documents trigger the wrong workflow or get lost entirely

×Backlogs grow as document volumes rise, slowing processes

×Skilled teams spend hours on low-value sorting instead of real work

×No consistent record of how or why a document was categorized

With Doxis

✓Automatically sort every document with machine learning

✓Documents route to the right workflow the moment they arrive

✓Batch and parallel processing scale to enterprise volumes

✓50+ document types classified, custom types trained on request

✓Confidence thresholds send only uncertain cases to human review

How document classification works with Doxis

Doxis handles the full workflow, from capture across any channel to classified data delivered straight into your systems.

A smartphone displaying an invoice, with code on the left and connections illustrating data processing.

1. Intake

Documents arrive via web upload, email, mobile capture, API, SFTP or batch import, across 50+ document types out of the box.

2. OCR reads content

High-accuracy OCR converts scanned and photographed documents into machine-readable text and fields.

3. ML classifies

Machine learning sorts each document by type, content, language, country of origin, merchant or custom rule.

4. Confidence check

Configurable confidence thresholds flag uncertain documents for human-in-the-loop review.

5. Route and archive

Classified data exports to JSON, XML, CSV or PDF and routes into your systems, with automated archiving by your rules.

Classification built for real document workflows

Set your own rules, work across languages and volumes, and keep sensitive documents compliant, all from one AI.dp module.

Custom rules & parameters

Classify by file type, document type, language, country of origin, merchant, line item, risk or urgency, and privacy sensitivity.

Multi-language

Classify documents in any Latin-alphabet language, with support for global, multi-language datasets that keeps expanding.

Confidence thresholds

Set the accuracy bar per workflow. Documents below threshold are held back and routed to review automatically.

Sensitive-data detection

Automatically identify documents containing privacy-sensitive information, feeding directly into anonymization workflows.

Batch & parallel processing

Upload and classify thousands of documents at once. Parallel workflows run at scale without losing accuracy.

Automated archiving

Archive documents automatically using your own rules and classification parameters, keeping every archive searchable.

SEW-Eurodrive hits top speed with Doxis

Forrester confirms it: 90% time savings with process automation

In a three-year Total Economic Impact™ study, Forrester analyzed how SEW-Eurodrive uses Doxis to streamline and automate its processes. Beyond achieving 90% faster document processing, here’s what else the company unlocked:

Read full study

Time savings

90%

return on investment

336%

payback

<6 months

Curious how we can help you?

Get in touch with us today.

Book a demo

Where document classification matters most

Classification is the first automated step in the highest-volume, most compliance-sensitive document workflows, which is exactly where enterprise teams feel the pressure most. Is your industry not in this list? Don't worry, we also help your industry. Get in contact with us here.

Financial services

Banks and financial institutions process huge document volumes under strict regulation, so manual sorting quickly becomes a bottleneck and a risk.

Classify invoices, purchase orders and delivery notes for accounts payable
Sort claim forms, statements and titles for faster case processing
Automatically detect documents holding privacy-sensitive data

Insurance

Claims, policies and correspondence arrive in every format and channel. Classification routes each one before a person ever touches it.

Classify incoming claim forms, policies and customer correspondence at intake
Route each document to the right case file using confidence-based checks
Flag sensitive documents for anonymization before storage or sharing

Logistics

Shipments move faster than the paperwork behind them. Classification keeps freight, customs and order documents flowing at the pace of the supply chain.

Classify order documents like bills of lading and delivery notes
Sort freight invoices and customs paperwork for faster reconciliation
Keep paperwork moving with parallel, high-volume batch processing

KYC and onboarding

Onboarding stalls when identity documents pile up. Classification separates and sorts them instantly so verification can start straight away.

Classify passports, ID cards and driving licences at onboarding
Separate identity documents from proof of address or income
Feed classified identity data straight into verification workflows

An illustration of a passport and identity verification interface.

Manufacturing

Manufacturers handle constant document flow across procurement, production and the supply chain. Classification sorts it at intake so operations never wait on paperwork.

Classify purchase orders, invoices and delivery notes across procurement
Sort supplier documents, quality certificates and certificates of conformity
Keep production and logistics paperwork moving with high-volume batch processing

Where document classification matters most

Classification is the first automated step in the highest-volume, most compliance-sensitive document workflows, which is exactly where enterprise teams feel the pressure most. Is your industry not in this list? Don't worry, we also help your industry. Get in contact with us here.