Is Doxis a good alternative to Hyland OnBase?

Doxis is often considered a strong alternative to Hyland OnBase, particularly for organisations seeking a unified, AI-native enterprise content management platform. While both systems support document management and workflow automation, Doxis places greater emphasis on integrated intelligent automation and seamless enterprise integrations.

What are the main differences between Doxis and Hyland OnBase?

The primary differences typically relate to architecture and innovation focus: -Doxis offers a unified ECM, BPM and collaboration platform. -Doxis integrates AI-driven document processing natively. -Hyland OnBase is widely recognised for structured records management and industry-specific solutions. -Doxis emphasises enterprise-wide automation and system integration. The right choice depends on your organisation’s long-term digital strategy and automation requirements.

Which platform is better for SAP environments?

Doxis provides deep integrations with SAP and SAP SuccessFactors, enabling seamless document and process automation within SAP-driven workflows. Organisations operating heavily in SAP environments often prioritise strong integration capabilities when evaluating ECM systems.

Does Doxis offer stronger AI capabilities than Hyland OnBase?

Doxis incorporates built-in artificial intelligence for document classification, data extraction and workflow automation. This AI-native approach is designed to reduce manual processing and accelerate content-driven business processes.

Which ECM platform is more suitable for large enterprises?

Both Doxis and Hyland OnBase support enterprise deployments. Doxis is frequently selected by organisations seeking scalable architecture, cross-system integrations and advanced automation capabilities across multiple departments and regions.

How do customer reviews compare between Doxis and Hyland OnBase?

According to public review platforms such as Gartner Peer Insights, both platforms receive positive feedback. Organisations are encouraged to evaluate user reviews alongside their own business requirements, integration landscape and long-term strategic goals.

Doxis Intelligent Communications

SmartForms

SmartForms replaces manual, paper- and PDF-based processes with secure, branded digital interactions – including forms, workflows, and e-signing.

With a no-code drag-and-drop interface, business teams can build, deploy, and manage forms without IT. Automate repetitive tasks, reduce errors, and speed up turnaround times – all while staying on-brand and compliant.

SmartForms can be embedded in websites and portals, integrated into customer communications, or launched directly from your CRM for real-time tracking. With secure authentication, audit trails, and full traceability, you protect your data – while making it faster and easier for customers to respond, stay engaged, and experience better service.

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Why choose SmartForms?

Doxis SmartForms transforms how you collect, validate, and act on stakeholder data with secure, on-brand digital interactions that eliminate manual processes and accelerate business outcomes.

Increase efficiency

Automate data collection and validation
Cut printing, mailing, and admin costs
Build and update forms without IT
Reduce errors and shorten processing time

Best-in-class experiences

Simple, accessible forms available anytime
Mobile-friendly and multilingual
Personalized flows and real-time notifications
Fewer steps, faster completions for users

Secure, scalable, and future-ready

Real-time tracking with CRM integration
Full encryption and audit logging
Compliant with strict industry standards
Scales with your organization's needs

Built for modern, digital interactions

SmartForms replaces traditional paper- and PDF-based processes with secure, branded digital customer interactions – no coding required.

With an intuitive drag-and-drop interface, business teams can build digital forms, add e-signing, and automate complex workflows for one or many recipients – all without relying on IT.

It centralizes and standardizes how you collect, validate, and act on customer data – with enterprise-grade encryption, full traceability, and governance built in – ensuring a smoother, faster experience for both your teams and your customers, employees or partners.

Customer, employee or partner onboarding and registration
KYC and AML
Credit and service applications
Claims and case handling
Policy or contract updates
Consent and compliance forms
Account service requests
Beneficiary and contact detail changes
Secure document signing and acknowledgments

... all types of business processes.

Digital forms – wherever you need them

SmartForms can be deployed across your websites, secure online portals (like My Pages), or launched directly from your CRM, HRM or case handling system.

Each SmartForm is mobile-ready and, when opened in a secure portal, can be pre-filled with personal data, authenticated securely, and tracked in real time.

You can also embed SmartForms in outbound document-based communication – such as personalized links in PDFs or QR codes in printed documents – turning one-way communication into interactive, two-way engagement.

By guiding externals to your digital channels, you stay in control of all interactions, reduce costs, and unlock more value – from faster data capture to better communications.

Build enhanced interactions with no-code tools

SmartForms gives business teams everything they need to create powerful, on-brand digital interactions – without writing a single line of code.

Using a drag-and-drop interface and reusable components like text blocks, input fields, images, and videos, teams can quickly build forms that reflect your brand and follow your business logic.

Built-in features like multi-language support, smart notifications (email/SMS), and e-signing for one or multiple recipients ensure a smooth and accessible customer experience – across all channels and devices.

Automated workflows, pre-filled data, and advanced logic streamline even the most complex tasks – reducing errors, eliminating manual steps, and helping you respond faster to customer needs.

Automate complex processes from end to end

SmartForms supports even the most advanced business processes with built-in no-code workflow automation – including logic, conditions, user roles, and e-signing.

Design multi-step workflows that adapt based on data input, automatically generate new forms, and guide both external users and internal teams through each step with clarity and control.

All activity is tracked and managed through a centralized dashboard, giving you real-time visibility, full oversight, and the ability to continuously improve your process flows.

Whether it's a simple task or a regulated, multi-party process, SmartForms helps you automate with precision, speed, and confidence – so external users experience faster, smoother interactions.

Schedule your personalized Doxis demo

Requesting a demo is quick, easy and free — with:

A quick chat
Zero obligation
Use cases tailored to your industry

Doxis is the perfect fit for your business if:

You have 100+ users and an international presence
You need to process large volumes of documents
You need to tackle complex business processes