ECM for the logistics industry
Logistics documents arrive from every direction: consignment notes, customs papers, delivery receipts, and customer-specific shipping formats. Doxis automatically captures, verifies, and routes this information before it reaches your TMS, ERP, and customer service systems.
- Connect TMS, ERP, and customs systems
- Automate document-driven logistics workflows
- Leader in the Gartner® Magic Quadrant™ for Document Management in 2026
Better customer service
Streamline and speed up the capture and processing of customer inquiries and offer your customers real-time information on deliveries.
Access documents from anywhere
Make collaboration easy for decentralized teams or speed up your workflows, e.g. with the mobile upload of consignment notes directly upon delivery.
Audit-proof archiving
Archive and manage billions of shipping documents on a single software platform, central, secure and in compliance with the law.
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Why logistics companies choose Doxis
Every logistics business runs on documents that move between order intake, transport, warehousing, customs, and finance. Doxis Intelligent Content Automation handles the documents behind these processes on one platform, so your teams spend less time chasing paperwork and more time keeping shipments moving.
Shipment document management
Centralize consignment notes, customs papers, and delivery receipts in one place.
Fraud & authenticity detection
Verify delivery notes and invoices with AI to flag alterations before billing.
Delivery & invoice matching
Automatically match delivery notes with purchase orders and invoices before payment.
Customs & regulatory compliance
Manage customs forms and cross-border documentation in one audit-ready system.
Real-time delivery visibility
Extract delivery details instantly, so teams always know a shipment's status.
Mobile document capture
Drivers and dispatchers capture delivery receipts from any smartphone or tablet.
Supplier & carrier management
Centralize supplier and carrier contracts, orders, and communication in one file.
Audit-proof archiving
Archive billions of shipping documents centrally, securely, and in full compliance.
Connect every logistics document to the systems you already run
Fragmented systems slow logistics operations down. Doxis connects delivery notes, customs papers, and invoices directly to the TMS, ERP, CRM, and customs systems your team relies on, so information flows automatically instead of being re-entered by hand.
It's an investment that pays off. Here's why:
- SAP-certified integration, used by over 70% of Doxis customers running SAP
- Connect TMS, ERP, and CRM systems into a single source of truth
- Eliminate duplicate data entry between logistics and accounting systems
- Real-time sync keeps shipment, order, and billing data consistent across systems
- Collaborate across Microsoft 365 without leaving your existing workflow
Streamlining information management in global logistics
Check out our guide:
- Creating more transparency in supply chains
- How to manage stakeholders more efficiently
- The success stories of 4 digital pioneers
ECM solutions for the logistics industry
Doxis Intelligent Content Automation connects shipment documents, delivery data, and business processes in one platform. By bringing consignment notes, customs papers, and system data together, logistics teams can automate workflows, speed up deliveries, and keep every partner and customer informed in real time.
Mobile document management
Couriers and dispatchers capture and store documents and delivery receipts signed using hand-held computers directly and on the go, using any device.
Efficient process management
Automate order verifications, contract approvals, and confirmations of receipt, so shipments keep moving without manual sign-off delays.
Customer portal integration
Connect Doxis to your customer portals and apps, so orders, delivery notes, and tracking information update automatically for your customers in real time.
Integration in your IT landscape
How industry leaders are succeeding with Doxis
ECM as a corporate standard
The world's largest commercial document archive
Cross-location logistics projects with ECM
Modern digital information logistics
90%
Time saved
Automating document
workflows
336%
ROI in 3 years
Proven in a Forrester TEI™
study
100%
Compliant
With GDPR, ISO 9001, ISO 27001, ISO 16175-2 and IDW PS 880
Where compliance, expertise & industry recognition
come together
Secure
Compliant
Recognized
Doxis is a leader!
Gartner® Magic Quadrant™ for Document Management 2026
Partners
FAQs about ECM for logistics
What is ECM for logistics?
Enterprise Content Management (ECM) for logistics centralizes shipping documents, consignment notes, customs paperwork, delivery receipts, and customer information in one platform. It helps logistics organizations automate document-driven processes, improve supply chain visibility, and manage information across global operations.
How does Doxis improve logistics processes?
Doxis automates document-intensive logistics processes by capturing, managing, and routing shipping documents throughout the supply chain. This helps reduce manual work, improve transparency, and accelerate order-to-delivery workflows.
Which logistics documents can Doxis manage?
Doxis manages a wide range of logistics documents, including consignment notes, customs documents, bills of lading, hazardous goods documentation, import and export declarations, proof of delivery, contracts, invoices, and customer correspondence.
Can Doxis integrate with existing logistics systems?
Yes. Doxis integrates with TMS, ERP, CRM, resource planning systems, customer portals, and other enterprise applications. Documents and business information remain synchronized across your existing logistics landscape.
How does Doxis support mobile document management?
Drivers, couriers, and warehouse employees can capture delivery receipts, signed documents, and shipping information using mobile devices. Documents are immediately available throughout the organization without manual processing.
How does Doxis improve customer service in logistics?
Doxis gives employees instant access to shipping documents, customer files, and delivery information. This enables faster responses to customer inquiries and provides real-time visibility into shipment status.
Can Doxis help with compliance and audit-proof archiving?
Yes. Doxis securely archives shipping documents, customs paperwork, tax documents, and proof of delivery in compliance with legal and industry requirements. Complete audit trails and retention policies help organizations meet regulatory obligations.
How does Doxis improve supply chain transparency?
Doxis centralizes shipping documents, consignment notes, customs paperwork, and proof of delivery in one platform. By connecting documents with TMS, ERP, CRM, and customer systems, organizations gain real-time visibility into every shipment while ensuring all supporting documentation is available when needed.
How does AI support logistics processes?
Doxis uses AI to understand logistics documents, extract relevant information from consignment notes, classify incoming documents, and trigger automated workflows. This reduces manual work while improving accuracy and process efficiency.
Is Doxis suitable for global logistics organizations?
Yes. Doxis is designed for enterprise-scale deployments, supporting multilingual environments, multi-tenant architectures, and billions of documents across global logistics operations.
Why choose Doxis for logistics?
Doxis combines enterprise content management, AI-powered document processing, workflow automation, and compliant archiving in one platform. Logistics organizations can improve supply chain transparency, automate document-driven processes, reduce operational costs, and deliver better customer service.
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