We are a Leader!

Gartner® Magic Quadrant™ for Document Management 2024

SER, now known as Doxis, is a Leader in the Gartner® Magic Quadrant™ for Document Management 2024*

We are thrilled to announce that SER Group, now known as Doxis, has been named a Leader in the Gartner® Magic Quadrant for Document Management 2024 report!

CEO Dr. John Bates says, “We believe that Doxis is ideally suited to help companies harness the power of AI to defeat document chaos, manage rising volumes of information, and profitably scale business.” 

SER, now known as Doxis, named a Leader in the
Gartner® Magic Quadrant™

We are a Leader in the IDC MarketScape for Intelligent Document Processing Software 2025-2026*

We are very excited to announce that SER, now known as Doxis, has been named a Leader in the IDC MarketScape for Worldwide Intelligent Document Processing 2025-2026 report.

Amy Machado, IDC analyst, says, “SER’s unified platform approach and deep integration capabilities position it well for enterprises seeking end-to-end content transformation with flexible, scalable AI-driven automation.”


We are a Leader
once again in the
IDC MarketScape

We are a Leader in the IDC MarketScape for Intelligent Content Services 2024*

We are thrilled to announce that SER, now known as Doxis, has been named a Leader in the IDC MarketScape for Worldwide Intelligent Content Services 2024 report.

The report says, “Organizations that need a comprehensive enterprise content suite for unifying content, automation, and content intelligence should consider Doxis ICA. It is an AI-driven platform, with one common metadata layer and a contextualized content experience.

A "Strong Performer" in The Forrester Wave™: Content Platforms, Q1 2025***

SER, now known as Doxis, has been recognized as a "Strong Performer" by Forrester Research in The Forrester Wave™: Content Platforms, Q1 2025*.

The report evaluates the top 12 content platform vendors according to market presence, current offering and strategy.


We are a ‘distinguished Leader’ in the SPARK Matrix™: Content Services Platforms, Q4 2025

SER, now known as Doxis, the world leader in Intelligent Content Automation solutions, is delighted to announce that it has been named a Leader in the global SPARK Matrix™ Content Services Platforms, Q4 2025* report.

"The report independently confirms what our customers and partners keep telling us – that the AI and automation capabilities of our Doxis Intelligent Content Automation platform are massively accelerating their time-to-value and revolutionizing how they harness their content,” comments Dr. John Bates, CEO of Doxis.

Read the full report!

The 2025 report gives a detailed analysis of CSP global market dynamics, major trends, vendor landscape, and competitive positioning. It also provides a competitive analysis and ranking of the leading technology vendors, including strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position.

Download report

Customers review us

On the Gartner Peer Insights™ platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what our customers have to say!

Overall Peer Rating

4.4/5 based on 216 reviews as of 14/01/26


*Gartner, Magic Quadrant for Document Management, Applications and Software Engineering Research Team, 18 December 2024, ID G00808538

A Gartner Magic Quadrant is a culmination of research in a specific market, giving a wide-angle view of the relative positions of the market’s competitors. A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct: Leaders, Challengers, Visionaries and Niche Players.

Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant and Gartner Peer Insight are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SER Group.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

**IDC MarketScape: Worldwide Intelligent Content Services Software 2024 Vendor Assessment, Amy Machado and Holly Muscolino, September 2024, IDC #US51467323.

***IDC MarketScape: Worldwide Intelligent Document Processing Software 2025–2026 Vendor Assessment,doc #US53014125, December 2025.

About the IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

****The Forrester Wave™: Content Platforms, Q1 2025, The 12 Providers That Matter Most And How They Stack Up, January 30, 2025


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