Why choose Doc Composer?
Doxis Doc Composer transforms how administrative teams create letters, delivering personalized, compliant communication with operational efficiency and modern workflow integration.
Efficiency & cost savings
- Replace Word templates and local printing
- Centralize editable letter processes
- Distribute digitally to reduce cost
- Free up time for core business tasks
Personalized, compliant communication
- Use pre-approved text blocks and edit rules
- Personalize messaging with clarity and consistency
- Ensure all letters meet brand and legal standards
- Deliver content in accessible PDF/UA or HTML
Seamless integration & control
- Launch letters from CRM or case system
- Pull in business data automatically
- Track status with full visibility
- Connect securely via APIs & webhooks
Efficient, compliant letter processes
Doc Composer gives administrative teams – like HR managers, customer support and case handlers – an intuitive, step-by-step interface to create letters directly from your HR, CRM or case management system.
It replaces scattered tools like Word templates and local printing with structured, digital processes. Pre-approved content, automated logic, and digital distribution reduce manual work and save time.
All communication is consistent, on-brand, and compliant by design – with full control over what can be edited and how.
Communications with a human touch where it matters
Not all communications can – or should – be automated. Doc Composer supports human-touch communication when it matters most, such as in complex cases or sensitive situations.
Pre-filled data and editable templates help staff create clear, personalized messages that are always on-brand and easy to understand.
Letters are sent digitally through the preferred channel – enabling faster turnaround and more responsive engagement.
Doc Composer also supports accessible formats like PDF/UA and WCAG-compliant HTML, so every customer can receive communication that is inclusive, actionable, and easy to navigate.
Streamlined governance and full control
Doc Composer provides a guided, step-by-step process – using smart inserts, dropdowns, and approved text blocks – to help users complete letters efficiently and accurately, with a live preview of the final result.
You have full control over what can be edited – and in many cases, editing can be avoided entirely through automation.
All editable letter processes are built in Doc Gen using reusable objects – making updates faster and reducing IT involvement.
Doc Composer also includes enterprise-grade governance features like version control, traceability, and rollback – ensuring compliance and full lifecycle transparency.
Built into your daily workflows
Doc Composer runs directly inside your HRM, CRM or case management system, so staff can launch editable letter processes without leaving their workflow.
Business data is auto-populated into each letter, while real-time tracking and webhooks provide full visibility – from creation to delivery.
With built-in authentication, audit logging, and a robust REST API, Doc Composer ensures communication is secure, traceable, and easy to manage.
It also supports advanced use cases like native Salesforce integration and stateless operation, and is available as an NPM package for easy embedding into business systems.
How can we help you?
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