Eli Lilly

Automating over 600,000 invoices a year, across nearly 100 countries

Eli Lilly at a glance

  • Founded: 1876
  • Headquarter(s): Indianapolis, US
  • Employees: 50,000
  • Core industry: Pharmaceutical

Challenges

  • 50,000 invoices arriving every month, across almost 100 countries
  • Paper-based handling that made invoices slow to process and hard to track
  • Invoice processing costs climbing with every new market
  • Customer orders still needing manual handling end to end

Solutions

  • Invoice automation for SAP, rolled out in nearly 100 countries
  • Processing built into the existing SAP workflow rather than alongside it
  • Digital order capture and processing for incoming customer orders

Results

600,000 incoming invoices processed annually on a global scale

Full visibility over incoming invoice processes

Reduced process costs with ROI achieved after 18 months

Customer orders processed 50% faster

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Eli Lilly: Processes Over 50,000 Invoices per Month

SAP Add-ons go international: Europe, Asia, Africa, Australia, and America

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