FCA Bank Deutschland GmbH
Automotive Financing at FCA Bank with Doxis
FCA Bank at a glance
- Founded: 1929
- Headquarters: Heilbronn, Germany
- Employees: 258
- Core industry: Banking
Challenges
- Parallel ECM migration and SAP roll-out
- Migration of around 17 million existing documents
- System migration during ongoing operations
- Checking of the outgoing scanned documents for completeness
Solutions
- ECM platform Doxis with archive, DMS, eRecords, SAP integration
- Digital dealership records
- Fax-to-mail solution (email importer)
- Doxis fast entry with barcode and completeness check for externally scanned documents
Results
Dealership contracts can be processed entirely electronically.
Physical dealership filing cabinets were eliminated.
Multiple employees can access the same electronic record simultaneously.
Around 170 employees use DMS across receivables management, customer service, dealership financing and legal departments.
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