MUFG

How MUFG Reduced Its Cost Processing Workload by 1 FTE

MUFG at a Glance

Founded: 2005
Locations: Japan, Germany, the Netherlands, Australia, Belgium, and Spain
Employees: 120.000
Core industries: Financial Services

Challenges

Paper-Based Expense and Invoice Processing
Manual data entry into the OVS system
Paper-based approval processes with physical signatures
High administrative burden, delays, and a high risk of errors

Solutions

Full digitization of expense and invoice processes
Automated expense and invoice approvals
OCR-based data recognition with human-in-the-loop validation in Germany
Seamless integration into the OVS system via XLSX export and RPA automation

Results

Fully Digital Expense and Invoice Processing

Greater financial control and accuracy

Seamless ERP integration for smooth processes

Reduced administrative burden

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