Björn Helmholz

Björn Helmholz

Hello, my name is Björn Helmholz. I started my professional career with an apprenticeship in the IT sector, followed by further training and a Bachelor's and Master's degree. I have worked in various departments of the SER Group and have now arrived home: In technical sales, I can combine my fascination for technology with my joy in working with customers. I am passionate about deep-diving into all new Doxis technologies and finding ways to utilize them to help our customers and prospects. In my spare time, I've usually got my head in the clouds, literally! I am constantly exploring new and unknown areas of cross-country gliding.

All articles from Björn Helmholz

 Innovation & Technology

Salesforce & Doxis: Customer service’s dynamic duo

If there’s one thing that every good business knows, it’s to never keep customers waiting. That’s why many companies choose to use CRM systems like Salesforce to help their sales teams respond faster to inquiries. Where Doxis comes in? It enables both the front and back offices to work together seamlessly.

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Bärbel Heuser-Roth

 Innovation & Technology

Chief Tech Talk: "RPA is the machinist and BPM the engineer"

Looking to automate repetitive and time-consuming jobs? More and more companies see robotic process automation as the great white hope — but it has its limitations. In this Chief Tech Talk, CTO Gregor Joeris talks about where RPA is worth the investment and when business process management is the better option.

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