What is an Agentic AI?

AI Agents differ from conventional software by being goal-oriented, autonomous, adaptive, and interactive—elevating AI from a passive tool to an active participant in your day-to-day in the office.

What is the difference between generative AI and Agentic AI?

Unlike generative AI, which reacts to prompts with human-like text, AI Agents proactively take action on a user’s behalf—retrieving data, analysing context, and executing tasks, which is the basis of the approach’s promise of marking a shift from today’s reactive systems to truly goal-oriented, autonomous computing.

Is Agentic AI the next big thing?

Agentic AI is poised to become the next major trend, but the real value lies in cutting through the hype. Start with platforms like Doxis that enable Smart Content through intelligent automation and so lay the groundwork for your organisation’s imminent exploitation of truly autonomous, problem-solving AI.

How can Agentic AI help in business?

Early AI Agents are already in use across customer support, document processing, and marketing, while more advanced Agentic AI systems link multiple agents to operate at scale—enhancing customer experience, compliance, and full-scale marketing automation.

Authorprofile

Maureen Cueppers

Hello there! My name is Maureen Cueppers and I’m the Head of Content & Communications at Doxis. Analyzing, breaking down and clearly explaining the trends & possibilities of intelligent content automation for our readers – this is always at the heart of my writing. A native of Oregon (USA), I’m a craft beer enthusiast and have 43 nicknames (the last time I counted).

All articles from Maureen Cueppers

Customer Stories & Use Cases

Best Alternative for SAP ArchiveLink

Using SAP ArchiveLink? Learn how a CMIS interface can give you more flexibility, better compliance and long-term peace of mind.

Customer Stories & Use Cases

Global document-sharing: The secrets to securely exchanging eInvoices and sensitive data

From eInvoices to sensitive data, cross-border document exchange comes with legal and technical challenges. Learn how to stay compliant and keep processes running smoothly.

Information Governance

Helping your organization achieve UK SOX compliance in SAP: The IT leader’s guide

Ready for UK SOX? New rules from 2026 mean IT leaders must rethink how financial documents are managed and audited. This guide shows where SAP falls short and how ECM integration closes the gaps.

Gary Crowther

Innovation & Technology

Doxis News: Doxis links information across all systems

SAP for ERP, Salesforce for CRM, and Microsoft Teams for collaboration—do you use different systems for different jobs? Doxis ICA brings order to the chaos and establishes a shared basis of information across systems to support your business processes.

Bärbel Heuser-Roth

Customer Stories & Use Cases

The best way to create and manage different contract types

Contracts are the foundation of business relationships. Explore the different contract types and discover how to create, manage, and digitally optimise each one with ease.