DeutschCustomer Support Specialist – Focus on SAP
in Vollzeit
As a Customer Support Specialist with a focus on SAP, you will play a key role in ensuring the reliability and performance of our SAP-related solutions.
Acting as a trusted partner to our customers, you will combine technical expertise with a strong service mindset to solve complex challenges and drive continuous improvement.
Porto
What You'll Do.
- Analyze complex issues in the SAP environment (e.g. interfaces, document processing, customizing) and develop sustainable solutions in coordination with internal teams
- Ensure the stable and smooth operation of our SAP-related software solutions in close collaboration with customers
- Take ownership of end-to-end customer communication – from analysis to solution design and implementation
- Document solutions and create structured step-by-step guides and best practices for your team
- Support the analysis of error patterns in SAP systems (e.g. logs, dumps) and contribute to continuous improvement initiatives
What You Bring.
- Strong knowledge of SAP environments (e.g. SAP ERP, S/4HANA, interface technologies such as IDoc, RFC, web services, or similar)
- Ideally, experience in application support or working with SAP-related applications
- Excellent communication skills and a strong customer-oriented mindset
- Several years of experience in direct customer interaction, combined with solid technical understanding and basic business knowledge
- Very good English skills, a structured and independent working style, and strong team spirit
Stellenanzeige weiterempfehlen:
Recruiting Doxis
Sie möchten mehr erfahren?
Schreiben Sie uns oder rufen Sie uns an:
job@doxis.com
Tel.: +49 228 90896-0
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